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If you are looking for online counselling or advice

Unfortunately, email is not an appropriate medium for personal counselling. Therefore, we do not offer on-line counselling. If you are a QUT student seeking counselling or assistance with a problem, please visit our office at any campus or call to make an appointment with one of our counsellors. While we try to check our email regularly, you have no way of knowing if one of us is unavailable due to illness, vacation, or other reasons, or if there are problems with the network itself. This means that your email message may not be received immediately. If you need immediate assistance, please stop by our offices or contact us by phone.

If you are not a QUT student

The Counselling Service provides services for QUT students and staff only. We are therefore not able to respond to those not affiliated with QUT.

Confidentiality

We cannot guarantee that your email will remain confidential, although we will do our best to keep your communications private. However, there are many ways that an email message can be intercepted. Therefore, if you are in any way concerned about the contents of your email being read by someone other than the person you are contacting, you should consider alternative ways of contacting us. The staff of the Counselling Service welcomes your contact. We also value your privacy and time and therefore hope the above information helps you decide on the best method for reaching us.

To see contact times select a campus from the list on your left.